1. Who We Are
Stellar Plumbing Inc. is a licensed Florida plumbing contractor (License #CFC1429822) located at 2640 NW 107th Ave, Sunrise, FL 33322. You can reach us at (786) 390-4277 or stellarplumbingbr@gmail.com.
2. Information We Collect
Information you give us
When you submit a contact, free estimate, inspection, or membership request, we collect the information you provide — typically your name, phone number, email address, service address, city, details about your plumbing needs, and preferred contact time.
Information collected automatically
Like most websites, we and our analytics and advertising partners automatically collect certain technical data such as your IP address, device and browser type, pages viewed, and referring pages, using cookies and similar technologies (see Section 6).
3. How We Use Your Information
- To respond to your request, schedule service, and provide estimates;
- To contact you by phone, text message, or email about your request (see Section 5);
- To operate, maintain, and improve the Site and our services;
- To measure marketing performance and, where permitted, show you relevant ads;
- To comply with legal obligations and enforce our Terms of Use.
4. We Do Not Sell Your Personal Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money. We share information only as described in Section 7.
5. Calls, Texts & Email Consent
By submitting a form or providing your phone number, you consent to receive calls, text messages, and emails from Stellar Plumbing regarding your request and our services, including by automated means where applicable. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. You can opt out of texts at any time by replying STOP, opt out of marketing emails using the unsubscribe link, or ask us to stop contacting you by calling (786) 390-4277. We honor opt-out requests consistent with the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA).
6. Cookies, Analytics & Advertising
We use Google Analytics 4 and the Meta (Facebook) Pixel to understand site usage and measure advertising. These tools may set cookies and collect usage data. You can control cookies through your browser settings and opt out via Google’s opt-out and your Meta ad preferences. Most browsers also offer a “Do Not Track” setting; because there is no industry standard, we respond to such signals only as required by law.
7. How We Share Information
We share information only with:
- Service providers that operate the Site and our communications — for example, our email provider (Resend), hosting provider (Railway), and analytics/advertising providers (Google, Meta) — under contracts that limit their use of your data;
- Legal and safety recipients when required by law, subpoena, or to protect our rights, customers, or the public;
- A successor in connection with a merger, acquisition, or sale of assets.
8. Data Retention
We keep your information only as long as needed to provide services, maintain business records, and comply with legal obligations, after which we delete or de-identify it.
9. Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Your Choices & Rights
You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing stellarplumbingbr@gmail.com or calling (786) 390-4277. We will respond as required by applicable Florida and federal law. We will not discriminate against you for exercising these rights.
11. Children’s Privacy
The Site is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children.
12. Third-Party Links
The Site may link to third-party sites (such as social media or review platforms) that have their own privacy practices. We are not responsible for their content or policies.
13. Changes to This Policy
We may update this Policy from time to time. Changes are effective when posted, and the “Last updated” date reflects the latest version.
14. Contact Us
Stellar Plumbing Inc., 2640 NW 107th Ave, Sunrise, FL 33322 · (786) 390-4277 · stellarplumbingbr@gmail.com